A two-sided parking marketplace connecting drivers with property owners offering spaces — built around real-time, map-based discovery, reservation workflows, and host management tools.”

Prototype: HTML

ParkSwift — UX/UI Case Study

ParkSwift is a two-sided marketplace platform that connects drivers searching for parking with property owners offering available parking spaces.

The system is designed around real-time discovery, reservation workflows, and host management tools, with a strong focus on map-based interaction and availability clarity.

The Challenge

Urban parking systems are typically fragmented and inefficient

  • Lack of real-time visibility into available parking spaces
  • Difficulty in discovering nearby options quickly
  • Manual and unstructured booking processes
  • No unified system for hosts to manage listings and availability
  • High friction between search, reservation, and confirmation

My Role

Led the UX/UI design and system structuring:

    • Conducted UX research & workflow analysis
    • Restructured the information architecture
    • Designed UI/UX in Figma
    • Developed a component system for consistency and scalability

    My Approach

    Map-First Discovery System

    Prioritized spatial interaction over traditional listing views
    - Integrated map + search hybrid interface
    - Real-time visual representation of parking availability
    - Quick access to nearby parking spots

    Structured Search & Filtering

    Designed for fast decision-making
    - Filters for price, duration, rating, and features
    - Grid + map synchronized results
    - Compare and shortlist functionality

    Guided Booking Workflow

    Reduced friction in high-intent actions
    - Multi-step reservation flow (dates → details → confirmation → payment)
    - Context-aware prompts for user intent
    - Clear availability validation before booking

    Host-Centric Management

    Built operational control for parking owners
    - Create/Edit parking listings / Manage availability and pricing
    - Track bookings (upcoming, active, completed)
    - Dedicated host dashboard with notifications and messaging

    The Outcome

    The platform transforms fragmented parking discovery into a structured digital marketplace, enabling: